1. Information We Collect
a. Personal Information
When you create an account, purchase a ticket, or contact us, we may collect:
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Name
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Email address
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Phone number
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Billing address
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Payment information (processed securely through third-party providers)
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Event preferences or interests
b. Non-Personal Information
We may also collect data such as:
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Browser type
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Device information
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IP address
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Referring URL
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Pages visited and time spent
c. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Keep you logged in
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Analyze traffic and usage patterns
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Personalize content and advertisements
You can control cookies through your browser settings.
2. How We Use Your Information
We use your information to:
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Process ticket purchases
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Send order confirmations and event reminders
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Provide customer support
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Improve our services and website
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Send marketing communications (you can opt out anytime)
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Prevent fraudulent activity and ensure security
3. How We Share Your Information
We may share your data with:
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Event organizers (to facilitate your attendance)
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Payment processors (for secure transactions)
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Marketing or analytics partners (like Google Analytics, Meta)
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Legal authorities if required by law or to protect our rights
We do not sell your personal information.
4. Data Retention
We retain your information as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
5. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal data
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Object to or restrict certain processing
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Withdraw consent
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File a complaint with a data protection authority
To make a request, contact us at [Insert Contact Email].
6. Data Security
We implement appropriate security measures including:
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SSL encryption
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Secure data storage
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Access controls
However, no system is 100% secure. Use the service at your own risk.
7. Children’s Privacy
Our service is not intended for users under the age of 13 (or applicable minimum age). We do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."